These guys running this business must be bi-pol...

A customer review by GetHuman user ~sennes from November 16th, 2017

Background on ~sennes's case

GetHuman: ~sennes - can you tell our other customers when your case took place?
~sennes: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to, and if so, how?
~sennes: I used the 888-468-2210 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~sennes a list of common problems)
~sennes: "Complaint" was why I was trying to call.

~sennes's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sennes: These guys running this business must be bi-polar one day they sound perfectly normal, but next day you can e-mail and call until your blue in the face and no one will call you or even act like they are in business!*Last human contact with GoVacuum was with Paul just trying to give him an order, he put me on hold for *** minutes, I finally hung up after that, tried calling but just got recording, e-mailed no response, I am glad I didn't give them my credit card especially on that **kt gold vac for $***,***,***!*Save yourself a lot of aggrevation call Central Vac in Chicago quick, easy,polite,fast delivery,and will match any Internet price you Qoute them!*GoVacuum should GoAway!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~sennes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sennes: I'd give them a three out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~sennes: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
~sennes: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sennes taken from his customer service problem that occurred on November 10th, 2017.

2.00 of 5 stars | 10 reviews

~sennes's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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