Govacuum.com: Waited * week for order. Called phone * but no...
A Govacuum.com customer review by GetHuman user ~DTCarpetman from November 18th, 2017
Background on ~DTCarpetman's case
GetHuman: ~DTCarpetman - can you tell our other Govacuum.com customers when your case took place?
~DTCarpetman: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Govacuum.com, and if so, how?
GetHuman: And which of these common Govacuum.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DTCarpetman a list of common Govacuum.com problems)
~DTCarpetman: "Warranty claim" was why I was trying to call.
~DTCarpetman's review of Govacuum.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Govacuum.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DTCarpetman: Waited * week for order. Called phone * but no human, you can only leave message but got no reply. Chat with customer service online but they left chat without reason. They ignore any order problems!
GetHuman: Let's quantify your experience contacting Govacuum.com. On a scale of 1 to 5, how easy is it go get help on a Govacuum.com problem?
~DTCarpetman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DTCarpetman: I'd give them a four out of five on communication.
GetHuman: And what about Govacuum.com's ability to quickly and effectively address your problem?
~DTCarpetman: For that I would say three out of five.
GetHuman: And finally- any advice for other Govacuum.com customers?
~DTCarpetman: Call them early in the day or late. Don't forget any personal or account information you might need for Govacuum.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DTCarpetman taken from his Govacuum.com customer service problem that occurred on November 11th, 2017.