This one worked,i could never talk to a live pe...

A customer review by GetHuman user GetHuman-261550 from November 14th, 2017

Background on GetHuman-261550's case

GetHuman: GetHuman-261550 - can you tell our other customers when your case took place?
GetHuman-261550: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to, and if so, how?
GetHuman-261550: I used the 888-468-2210 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261550 a list of common problems)
GetHuman-261550: "Change order" was why I was trying to call.

GetHuman-261550's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261550: This one worked,i could never talk to a live person using the phone * on the website or invoice,left v.mail messages,but no one called me back in the time frame advertised...this live chat worked!!!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-261550: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261550: I'd give them a four out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-261550: For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-261550: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261550 taken from his customer service problem that occurred on November 4th, 2017.

2.00 of 5 stars | 10 reviews

GetHuman-261550's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!