Guaranty Bank: I would not recommend this bank to anyone. Poo...

A Guaranty Bank customer review by GetHuman user ~Funstuff from November 5th, 2017

Background on ~Funstuff's case

GetHuman: ~Funstuff - can you tell our other Guaranty Bank customers when your case took place?
~Funstuff: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to Guaranty Bank, and if so, how?
~Funstuff: I used the 888-572-9881 number I found for on the GetHuman Guaranty Bank customer phone number page I was on: Guaranty Bank Customer Service Phone Number
GetHuman: And which of these common Guaranty Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Funstuff a list of common Guaranty Bank problems)
~Funstuff: "Complaint" was why I was trying to call.

~Funstuff's review of Guaranty Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Guaranty Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Funstuff: I would not recommend this bank to anyone. Poor customer service on the phone as well as when you go to the bank. Dumb tellers!!! Hard to believe that unemployment is this high and that is the best people that they can find.
GetHuman: Let's quantify your experience contacting Guaranty Bank. On a scale of 1 to 5, how easy is it go get help on a Guaranty Bank problem?
~Funstuff: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Funstuff: I'd give them a four out of five on communication.
GetHuman: And what about Guaranty Bank's ability to quickly and effectively address your problem?
~Funstuff: For that I would say three out of five.
GetHuman: And finally- any advice for other Guaranty Bank customers?
~Funstuff: Call them early in the day or late. Don't forget any personal or account information you might need for Guaranty Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Funstuff taken from his Guaranty Bank customer service problem that occurred on November 4th, 2017.

Guaranty Bank

2.30 of 5 stars | 3 reviews

~Funstuff's Guaranty Bank Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Guaranty Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Guaranty Bank in any way.

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