H. H. Gregg: I am Unser if I can do this in *** character, w...
A H. H. Gregg customer review by GetHuman user ~Upset customer from November 22nd, 2017
Background on ~Upset customer's case
GetHuman: ~Upset customer - can you tell our other H. H. Gregg customers when your case took place?
~Upset customer: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to H. H. Gregg, and if so, how?
GetHuman: And which of these common H. H. Gregg customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset customer a list of common H. H. Gregg problems)
~Upset customer: "Returns" was why I was trying to call.
~Upset customer's review of H. H. Gregg customer service
GetHuman: So how would you sum up your experience for GetHuman's H. H. Gregg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset customer: I am Unser if I can do this in *** character, what a joke. I call the store. The message says electronics that can be carried in do so for a replacement. I go there in the rain. Manager says no that is wrong. Here is a pamphlet, call the *** number. Now I am told my broken receiver could take up to * mounts to repair.
GetHuman: Let's quantify your experience contacting H. H. Gregg. On a scale of 1 to 5, how easy is it go get help on a H. H. Gregg problem?
~Upset customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset customer: I'd give them a two out of five on communication.
GetHuman: And what about H. H. Gregg's ability to quickly and effectively address your problem?
~Upset customer: For that I would say one out of five.
GetHuman: And finally- any advice for other H. H. Gregg customers?
~Upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for H. H. Gregg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset customer taken from his H. H. Gregg customer service problem that occurred on November 17th, 2017.