I didn't receive my h&r block yet and tax refun...
A H&R Block customer review by GetHuman user GetHuman50835 from December 7th, 2017
Background on GetHuman50835's case
GetHuman: GetHuman50835 - can you tell our other H&R Block customers when your case took place?
GetHuman50835: Yes I can. It was middle of the night, on December 2nd.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman50835 a list of common H&R Block problems)
GetHuman50835: "Track a Tax Return" was why I was trying to call.
GetHuman50835's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman50835: I didn't receive my h&r block yet and tax refunds was accepted by IRS
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman50835: Could I get a other card sent out will my refund be on my card have h&r block sent a card out yet
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
GetHuman50835: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman50835: I'd give them a two out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
GetHuman50835: For that I would say one out of five.
GetHuman: And finally- any advice for other H&R Block customers?
GetHuman50835: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman50835 taken from his H&R Block customer service problem that occurred on December 2nd, 2017.