H&R Block: I was awakened last night at **:** p.m. with a...
A H&R Block customer review by GetHuman user GetHuman-412701 from November 3rd, 2017
Background on GetHuman-412701's case
GetHuman: GetHuman-412701 - can you tell our other H&R Block customers when your case took place?
GetHuman-412701: Sure. It was middle of the night, on October 26th.
GetHuman: Did you reach out to H&R Block, and if so, how?
GetHuman: And which of these common H&R Block customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-412701 a list of common H&R Block problems)
GetHuman-412701: "Can't Login" was why I was trying to call.
GetHuman-412701's review of H&R Block customer service
GetHuman: So how would you sum up your experience for GetHuman's H&R Block customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-412701: I was awakened last night at **:** p.m. with a recorded telemarketing message from H&R Block. When I called a toll free number this morning to complain, I was told I had to give the customer service rep my Social Security number in order to file a complaint. I am not a customer (nor do I intend to be) and I refused. If this is any indication of their service, I don't know how they stay in business.
GetHuman: Let's quantify your experience contacting H&R Block. On a scale of 1 to 5, how easy is it go get help on a H&R Block problem?
GetHuman-412701: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-412701: I'd give them a one out of five on communication.
GetHuman: And what about H&R Block's ability to quickly and effectively address your problem?
GetHuman-412701: For that I would say two out of five.
GetHuman: And finally- any advice for other H&R Block customers?
GetHuman-412701: Call them early in the day or late. Don't forget any personal or account information you might need for H&R Block to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-412701 taken from his H&R Block customer service problem that occurred on October 26th, 2017.