HTC: A guy in Canada fixed my phone! i forgot his n...
A HTC customer review by GetHuman user ~islandgalartist from November 18th, 2017
Background on ~islandgalartist's case
GetHuman: ~islandgalartist - can you tell our other HTC customers when your case took place?
~islandgalartist: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to HTC, and if so, how?
~islandgalartist: I used the 866-449-8358 number I found for on the GetHuman HTC customer phone number page I was on: HTC Customer Service Phone Number
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
Shows ~islandgalartist a list of common HTC problems
~islandgalartist: "Upgrade" was why I was trying to call.
~islandgalartist's review of HTC customer service
GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~islandgalartist: A guy in Canada fixed my phone! i forgot his name! I am located in GA. thank you canada guy that son loves art!
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
~islandgalartist: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~islandgalartist: I'd give them a five out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
~islandgalartist: For that I would say five out of five.
GetHuman: And finally- any advice for other HTC customers?
~islandgalartist: Call them early in the day or late. Don't forget any personal or account information you might need for HTC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~islandgalartist taken from his HTC customer service problem that occurred on November 11th, 2017.
3.18 of 5 stars | 55 reviewsHTC ReviewsHTC's Phone NumberAll HTC contact infoGeneral HTC customer service info
~islandgalartist's HTC Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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