Haband: Customer service agent refunded all monies...

A Haband customer review by GetHuman user ~blessisabelle from November 24th, 2017

Background on ~blessisabelle's case

GetHuman: ~blessisabelle - can you tell our other Haband customers when your case took place?
~blessisabelle: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Haband, and if so, how?
~blessisabelle: I used the 800-213-1220 number I found for on the GetHuman Haband customer phone number page I was on: Haband Customer Service Phone Number
GetHuman: And which of these common Haband customer issues best describes the reason you wanted to talk to them?
(Shows ~blessisabelle a list of common Haband problems)
~blessisabelle: "Overcharge/Strange charge" was why I was trying to call.

~blessisabelle's review of Haband customer service

GetHuman: So how would you sum up your experience for GetHuman's Haband customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blessisabelle: Customer service agent refunded all monies ($**.** for * months) as "Haband VIP" fraudulently deducted from my checking account without my authorization.The Haband-VIP phone number: *.***.***.****
GetHuman: Let's quantify your experience contacting Haband. On a scale of 1 to 5, how easy is it go get help on a Haband problem?
~blessisabelle: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blessisabelle: I'd give them a two out of five on communication.
GetHuman: And what about Haband's ability to quickly and effectively address your problem?
~blessisabelle: For that I would say one out of five.
GetHuman: And finally- any advice for other Haband customers?
~blessisabelle: Call them early in the day or late. Don't forget any personal or account information you might need for Haband to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blessisabelle taken from his Haband customer service problem that occurred on November 18th, 2017.

Haband

2.29 of 5 stars | 111 reviews

~blessisabelle's Haband Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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