Hearst Magazines: Called the ***-***-**** number. Call answered...
A Hearst Magazines customer review by GetHuman user ~Trex from October 31st, 2017
Background on ~Trex's case
GetHuman: ~Trex - can you tell our other Hearst Magazines customers when your case took place?
~Trex: Yes. It was afternoon, on October 24th.
GetHuman: Did you reach out to Hearst Magazines, and if so, how?
GetHuman: And which of these common Hearst Magazines customer issues best describes the reason you wanted to talk to them?
(Shows ~Trex a list of common Hearst Magazines problems)
~Trex: "Update Account Info" was why I was trying to call.
~Trex's review of Hearst Magazines customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Magazines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Trex: Called the ***-***-**** number. Call answered as Food network, dialed "*" and was immediately in touch with a human. Gave her my zip code and told her my problem. She gave me the info that I was looking for and informed me that I would receive my magazine in two weeks, and to ignore the notice from the collection dept* that it was sent in error. The person I talked to was pleasant and resolved my issue. The total time for the call was about * minutes.
GetHuman: Let's quantify your experience contacting Hearst Magazines. On a scale of 1 to 5, how easy is it go get help on a Hearst Magazines problem?
~Trex: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Trex: I'd give them a five out of five on communication.
GetHuman: And what about Hearst Magazines's ability to quickly and effectively address your problem?
~Trex: For that I would say five out of five.
GetHuman: And finally- any advice for other Hearst Magazines customers?
~Trex: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Magazines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Trex taken from his Hearst Magazines customer service problem that occurred on October 24th, 2017.