i want to check a hertz reservation all i get...
A Hertz customer review by GetHuman user ~john engebart from November 28th, 2017
Background on ~john engebart's case
GetHuman: ~john engebart - can you tell our other Hertz customers when your case took place?
~john engebart: Yup. It was evening, on November 26th.
GetHuman: Did you reach out to Hertz, and if so, how?
GetHuman: And which of these common Hertz customer issues best describes the reason you wanted to talk to them?
(Shows ~john engebart a list of common Hertz problems)
~john engebart: "Loyalty program" was why I was trying to call.
~john engebart's review of Hertz customer service
GetHuman: So how would you sum up your experience for GetHuman's Hertz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john engebart: i want to check a hertz reservation all i get is fabulous offers for travel offers i have to know if car reservation sis valid is this too much to ask***
GetHuman: Let's quantify your experience contacting Hertz. On a scale of 1 to 5, how easy is it go get help on a Hertz problem?
~john engebart: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john engebart: I'd give them a three out of five on communication.
GetHuman: And what about Hertz's ability to quickly and effectively address your problem?
~john engebart: For that I would say four out of five.
GetHuman: And finally- any advice for other Hertz customers?
~john engebart: Call them early in the day or late. Don't forget any personal or account information you might need for Hertz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john engebart taken from his Hertz customer service problem that occurred on November 26th, 2017.