Holiday Inn: From voice menu I selected Priority Club but go...
A Holiday Inn customer review by GetHuman user ~anon329 from October 31st, 2017
Background on ~anon329's case
GetHuman: ~anon329 - can you tell our other Holiday Inn customers when your case took place?
~anon329: Yeah. It was morning, on October 23rd.
GetHuman: Did you reach out to Holiday Inn, and if so, how?
GetHuman: And which of these common Holiday Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~anon329 a list of common Holiday Inn problems)
~anon329: "Complaint" was why I was trying to call.
~anon329's review of Holiday Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Holiday Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon329: From voice menu I selected Priority Club but got a rep in reservations who sent me to the right place, about ** minutes total. All together spent almost ** minutes due to a big mixup being sorted out. Handled well.
GetHuman: Let's quantify your experience contacting Holiday Inn. On a scale of 1 to 5, how easy is it go get help on a Holiday Inn problem?
~anon329: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon329: I'd give them a one out of five on communication.
GetHuman: And what about Holiday Inn's ability to quickly and effectively address your problem?
~anon329: For that I would say two out of five.
GetHuman: And finally- any advice for other Holiday Inn customers?
~anon329: Call them early in the day or late. Don't forget any personal or account information you might need for Holiday Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon329 taken from his Holiday Inn customer service problem that occurred on October 23rd, 2017.