Home Depot Credit: When I constantly get calls during the month, f...
A Home Depot Credit customer review by GetHuman user GetHuman-432588 from November 27th, 2017
Background on GetHuman-432588's case
GetHuman: GetHuman-432588 - can you tell our other Home Depot Credit customers when your case took place?
GetHuman-432588: Yup. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Home Depot Credit, and if so, how?
GetHuman: And which of these common Home Depot Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-432588 a list of common Home Depot Credit problems)
GetHuman-432588: "Complaint" was why I was trying to call.
GetHuman-432588's review of Home Depot Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-432588: When I constantly get calls during the month, for a missed payment, and the next month's billing total amount due is included- due date is April *, ****, I do not like to be bullied or demanded that I pay the total amount due a full ** days prior when due , especially when I have taken advantage of your promotions* *% for two years. I do not like the harassment. I also want them to return my original credit card. I ordered a duplicate card on *********. I was told they would only send a replacement when my payments are caught up.. I went down to the North Hollywood Store (Lankershim*Sherman and spoke to the store manager) I hope and pray things will get resolved. NOT HAPPY.
GetHuman: Let's quantify your experience contacting Home Depot Credit. On a scale of 1 to 5, how easy is it go get help on a Home Depot Credit problem?
GetHuman-432588: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-432588: I'd give them a one out of five on communication.
GetHuman: And what about Home Depot Credit's ability to quickly and effectively address your problem?
GetHuman-432588: For that I would say three out of five.
GetHuman: And finally- any advice for other Home Depot Credit customers?
GetHuman-432588: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-432588 taken from his Home Depot Credit customer service problem that occurred on November 24th, 2017.