Home Depot Credit: had tried * other "official" numbers with only...
A Home Depot Credit customer review by GetHuman user ~SFS in SC from November 4th, 2017
Background on ~SFS in SC's case
GetHuman: ~SFS in SC - can you tell our other Home Depot Credit customers when your case took place?
~SFS in SC: Yes. It was evening, on October 28th.
GetHuman: Did you reach out to Home Depot Credit, and if so, how?
GetHuman: And which of these common Home Depot Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~SFS in SC a list of common Home Depot Credit problems)
~SFS in SC: "Complaint" was why I was trying to call.
~SFS in SC's review of Home Depot Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SFS in SC: had tried * other "official" numbers with only automated responses - this worked immediately - sometimes you have to press * two or three times for the same prompt
GetHuman: Let's quantify your experience contacting Home Depot Credit. On a scale of 1 to 5, how easy is it go get help on a Home Depot Credit problem?
~SFS in SC: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SFS in SC: I'd give them a five out of five on communication.
GetHuman: And what about Home Depot Credit's ability to quickly and effectively address your problem?
~SFS in SC: For that I would say two out of five.
GetHuman: And finally- any advice for other Home Depot Credit customers?
~SFS in SC: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SFS in SC taken from his Home Depot Credit customer service problem that occurred on October 28th, 2017.