Humana Prescription Drug Plan: Humana Rx chnaged my very mentally ill daughter...
A Humana Prescription Drug Plan customer review by GetHuman user ~anonymous from November 11th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Humana Prescription Drug Plan customers when your case took place?
~anonymous: Yes I can. It was evening, on November 3rd.
GetHuman: Did you reach out to Humana Prescription Drug Plan, and if so, how?
GetHuman: And which of these common Humana Prescription Drug Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Humana Prescription Drug Plan problems)
~anonymous: "Overcharge/Strange charge" was why I was trying to call.
~anonymous's review of Humana Prescription Drug Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana Prescription Drug Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Humana Rx chnaged my very mentally ill daughter from a stimulant medication to much more expensive non stimulant medication which causes her to hav insomia. Her behavior had deterroitated to the point that she will either commit a crime of agression or hopitlized. Humana has disregarded all appeals and has yet to explain the switch other than that they make more money. They out and out told me the did not care what my daughter did as result of the medication changed -she is disabled - this is a shameless way to treat defenseless individuals.
GetHuman: Let's quantify your experience contacting Humana Prescription Drug Plan. On a scale of 1 to 5, how easy is it go get help on a Humana Prescription Drug Plan problem?
~anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Humana Prescription Drug Plan's ability to quickly and effectively address your problem?
~anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Humana Prescription Drug Plan customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Prescription Drug Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Humana Prescription Drug Plan customer service problem that occurred on November 3rd, 2017.