Icelandair: Very quick and efficient response. Thank you...
A Icelandair customer review by GetHuman user ~Christine from November 23rd, 2017
Background on ~Christine 's case
GetHuman: ~Christine - can you tell our other Icelandair customers when your case took place?
~Christine : Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Icelandair, and if so, how?
GetHuman: And which of these common Icelandair customer issues best describes the reason you wanted to talk to them?
(Shows ~Christine a list of common Icelandair problems)
~Christine : "Missing item" was why I was trying to call.
~Christine 's review of Icelandair customer service
GetHuman: So how would you sum up your experience for GetHuman's Icelandair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christine : Very quick and efficient response. Thank you,**I received my seats for my flight to Paris and back in December.
GetHuman: Let's quantify your experience contacting Icelandair. On a scale of 1 to 5, how easy is it go get help on a Icelandair problem?
~Christine : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christine : I'd give them a five out of five on communication.
GetHuman: And what about Icelandair's ability to quickly and effectively address your problem?
~Christine : For that I would say five out of five.
GetHuman: And finally- any advice for other Icelandair customers?
~Christine : Call them early in the day or late. Don't forget any personal or account information you might need for Icelandair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christine taken from his Icelandair customer service problem that occurred on November 21st, 2017.