Insinkerator is out of stock on one of their ma...
A Insinkerator customer review by GetHuman user ~Rich from November 26th, 2017
Background on ~Rich's case
GetHuman: ~Rich - can you tell our other Insinkerator customers when your case took place?
~Rich: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Insinkerator, and if so, how?
GetHuman: And which of these common Insinkerator customer issues best describes the reason you wanted to talk to them?
(Shows ~Rich a list of common Insinkerator problems)
~Rich: "Warranty claim" was why I was trying to call.
~Rich's review of Insinkerator customer service
GetHuman: So how would you sum up your experience for GetHuman's Insinkerator customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rich: Insinkerator is out of stock on one of their main products, the HWT F***S. Customer support is hard to understand (strong accents) and has no idea when the product will be back in stock. Offered no help nor solution.
GetHuman: Let's quantify your experience contacting Insinkerator. On a scale of 1 to 5, how easy is it go get help on a Insinkerator problem?
~Rich: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rich: I'd give them a three out of five on communication.
GetHuman: And what about Insinkerator's ability to quickly and effectively address your problem?
~Rich: For that I would say five out of five.
GetHuman: And finally- any advice for other Insinkerator customers?
~Rich: Call them early in the day or late. Don't forget any personal or account information you might need for Insinkerator to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rich taken from his Insinkerator customer service problem that occurred on November 17th, 2017.