Internet Movie Database (IMDB): Why did you charge my account $**.** on a free...
A Internet Movie Database (IMDB) customer review by GetHuman user ~Ted Lazaris from November 15th, 2017
Background on ~Ted Lazaris's case
GetHuman: ~Ted Lazaris - can you tell our other Internet Movie Database (IMDB) customers when your case took place?
~Ted Lazaris: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Internet Movie Database (IMDB), and if so, how?
GetHuman: And which of these common Internet Movie Database (IMDB) customer issues best describes the reason you wanted to talk to them?
(Shows ~Ted Lazaris a list of common Internet Movie Database (IMDB) problems)
~Ted Lazaris: "Technical support" was why I was trying to contact.
~Ted Lazaris's review of Internet Movie Database (IMDB) customer service
GetHuman: So how would you sum up your experience for GetHuman's Internet Movie Database (IMDB) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ted Lazaris: Why did you charge my account $**.** on a free trial that I canceled ** minutes after I tried it? I was sent an email saying that it was indeed canceled. But I was still charged on ********Ted Lazaris******@***.com
GetHuman: Let's quantify your experience contacting Internet Movie Database (IMDB). On a scale of 1 to 5, how easy is it go get help on a Internet Movie Database (IMDB) problem?
~Ted Lazaris: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ted Lazaris: I'd give them a one out of five on communication.
GetHuman: And what about Internet Movie Database (IMDB)'s ability to quickly and effectively address your problem?
~Ted Lazaris: For that I would say three out of five.
GetHuman: And finally- any advice for other Internet Movie Database (IMDB) customers?
~Ted Lazaris: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Internet Movie Database (IMDB) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ted Lazaris taken from his Internet Movie Database (IMDB) customer service problem that occurred on November 13th, 2017.