JVC America: Had to press a few *'s to get to the correct de...

A JVC America customer review by GetHuman user GetHuman-183720 from October 31st, 2017

Background on GetHuman-183720's case

GetHuman: GetHuman-183720 - can you tell our other JVC America customers when your case took place?
GetHuman-183720: Yes I can. It was middle of the night, on October 22nd.
GetHuman: Did you reach out to JVC America, and if so, how?
GetHuman-183720: I used the 800-252-5722 number I found for on the GetHuman JVC America customer phone number page I was on: JVC America Customer Service Phone Number
GetHuman: And which of these common JVC America customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-183720 a list of common JVC America problems)
GetHuman-183720: "Complaint" was why I was trying to call.

GetHuman-183720's review of JVC America customer service

GetHuman: So how would you sum up your experience for GetHuman's JVC America customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-183720: Had to press a few *'s to get to the correct dept, the phone was answered almost immediately by a person that actually spoke American English. The customer service was very friendly and helpful. Took only a few seconds to get to a real person. * stars!
GetHuman: Let's quantify your experience contacting JVC America. On a scale of 1 to 5, how easy is it go get help on a JVC America problem?
GetHuman-183720: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-183720: I'd give them a two out of five on communication.
GetHuman: And what about JVC America's ability to quickly and effectively address your problem?
GetHuman-183720: For that I would say three out of five.
GetHuman: And finally- any advice for other JVC America customers?
GetHuman-183720: Call them early in the day or late. Don't forget any personal or account information you might need for JVC America to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-183720 taken from his JVC America customer service problem that occurred on October 22nd, 2017.

JVC America

1.50 of 5 stars | 13 reviews

GetHuman-183720's JVC America Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like JVC America, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with JVC America in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!