JetBlue: Been flying Jet Blue since you started need fas...
A JetBlue customer review by GetHuman user GetHuman-309090 from November 19th, 2017
Background on GetHuman-309090's case
GetHuman: GetHuman-309090 - can you tell our other JetBlue customers when your case took place?
GetHuman-309090: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to JetBlue, and if so, how?
GetHuman: And which of these common JetBlue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-309090 a list of common JetBlue problems)
GetHuman-309090: "Frequent flyer program" was why I was trying to call.
GetHuman-309090's review of JetBlue customer service
GetHuman: So how would you sum up your experience for GetHuman's JetBlue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-309090: Been flying Jet Blue since you started need fast flight to Boston for my mothers funeral and you gave me No Help at all,I'll find another airline.
GetHuman: Let's quantify your experience contacting JetBlue. On a scale of 1 to 5, how easy is it go get help on a JetBlue problem?
GetHuman-309090: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-309090: I'd give them a one out of five on communication.
GetHuman: And what about JetBlue's ability to quickly and effectively address your problem?
GetHuman-309090: For that I would say five out of five.
GetHuman: And finally- any advice for other JetBlue customers?
GetHuman-309090: Call them early in the day or late. Don't forget any personal or account information you might need for JetBlue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-309090 taken from his JetBlue customer service problem that occurred on November 17th, 2017.