JetBlue: I came at *pm on *.*.** by qatar airways & was...
A JetBlue customer review by GetHuman user ~mohan chand sesl from November 22nd, 2017
Background on ~mohan chand sesl's case
GetHuman: ~mohan chand sesl - can you tell our other JetBlue customers when your case took place?
~mohan chand sesl: Sure. It was morning, on November 13th.
GetHuman: Did you reach out to JetBlue, and if so, how?
GetHuman: And which of these common JetBlue customer issues best describes the reason you wanted to talk to them?
(Shows ~mohan chand sesl a list of common JetBlue problems)
~mohan chand sesl: "Make a booking" was why I was trying to call.
~mohan chand sesl's review of JetBlue customer service
GetHuman: So how would you sum up your experience for GetHuman's JetBlue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mohan chand sesl: I came at *pm on *.*.** by qatar airways & was booked for fl *** to orlando. At **.** pm we were told cacellation of flight & thenwaited till *.** am to be told no flight available on *.*.** & offered flight to Tampa at *.** toreach tampa by *.** pm & yhen have to spend $ *** to reach orlando. It was a totsl mismabagement & I not only missed part of conferace at orlando & was forced to spend $**o for fault of airlines. Jet blue should comoensate for my monetary loss & also for suffering immediatly. I shall be taking legal action necessary of no action is taken from airlines for negligent act causing dufferig. Please treat it as urgent' Dr Mohan Seal. Mail id- *****@***.com
GetHuman: Let's quantify your experience contacting JetBlue. On a scale of 1 to 5, how easy is it go get help on a JetBlue problem?
~mohan chand sesl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mohan chand sesl: I'd give them a one out of five on communication.
GetHuman: And what about JetBlue's ability to quickly and effectively address your problem?
~mohan chand sesl: For that I would say five out of five.
GetHuman: And finally- any advice for other JetBlue customers?
~mohan chand sesl: Call them early in the day or late. Don't forget any personal or account information you might need for JetBlue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mohan chand sesl taken from his JetBlue customer service problem that occurred on November 13th, 2017.