JustFlowers.com: I just checked you guys on yelp. Yikes! I nev...

A JustFlowers.com customer review by GetHuman user ~don gill from November 20th, 2017

Background on ~don gill's case

GetHuman: ~don gill - can you tell our other JustFlowers.com customers when your case took place?
~don gill: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to JustFlowers.com, and if so, how?
~don gill: I used a help page I found on the GetHuman JustFlowers.com customer service contact info page: Contact JustFlowers.com Customer Service
GetHuman: And which of these common JustFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~don gill a list of common JustFlowers.com problems)
~don gill: "Complaint" was why I was trying to contact.

~don gill's review of JustFlowers.com customer service

GetHuman: So how would you sum up your experience for GetHuman's JustFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don gill: I just checked you guys on yelp. Yikes! I never would have tried doing business with you if I had read yelp first. ******** and I don't think you care.
GetHuman: Let's quantify your experience contacting JustFlowers.com. On a scale of 1 to 5, how easy is it go get help on a JustFlowers.com problem?
~don gill: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don gill: I'd give them a four out of five on communication.
GetHuman: And what about JustFlowers.com's ability to quickly and effectively address your problem?
~don gill: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFlowers.com customers?
~don gill: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JustFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don gill taken from his JustFlowers.com customer service problem that occurred on November 13th, 2017.

JustFlowers.com

1.14 of 5 stars | 3 reviews

~don gill's JustFlowers.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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