JustFlowers.com: then disconnected - Called to complain order wa...
A JustFlowers.com customer review by GetHuman user ~Aok3329 from November 17th, 2017
Background on ~Aok3329's case
GetHuman: ~Aok3329 - can you tell our other JustFlowers.com customers when your case took place?
~Aok3329: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to JustFlowers.com, and if so, how?
GetHuman: And which of these common JustFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Aok3329 a list of common JustFlowers.com problems)
~Aok3329: "Complaint" was why I was trying to contact.
~Aok3329's review of JustFlowers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aok3329: then disconnected - Called to complain order was not delivered as promised on time or even the day it was supposed to be delivered - Trying to get ahold of a supervisor is a frickin' nightmare - Customer service is TERRIBLE - Will never use them again
GetHuman: Let's quantify your experience contacting JustFlowers.com. On a scale of 1 to 5, how easy is it go get help on a JustFlowers.com problem?
~Aok3329: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aok3329: I'd give them a two out of five on communication.
GetHuman: And what about JustFlowers.com's ability to quickly and effectively address your problem?
~Aok3329: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFlowers.com customers?
~Aok3329: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JustFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Aok3329 taken from his JustFlowers.com customer service problem that occurred on November 12th, 2017.