JustFlowers.com: No matter what number I call (I've tried * diff...
A JustFlowers.com customer review by GetHuman user ~dwa from November 14th, 2017
Background on ~dwa's case
GetHuman: ~dwa - can you tell our other JustFlowers.com customers when your case took place?
~dwa: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to JustFlowers.com, and if so, how?
GetHuman: And which of these common JustFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dwa a list of common JustFlowers.com problems)
~dwa: "Make a purchase" was why I was trying to contact.
~dwa's review of JustFlowers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dwa: No matter what number I call (I've tried * different customer service lines), I only get a recording, put on hold, then after several minutes of waiting, a second recording states that call volume is high and to call back later. No option to hold, leave a message, nothing. Have not responded to my emails, either.
GetHuman: Let's quantify your experience contacting JustFlowers.com. On a scale of 1 to 5, how easy is it go get help on a JustFlowers.com problem?
~dwa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dwa: I'd give them a two out of five on communication.
GetHuman: And what about JustFlowers.com's ability to quickly and effectively address your problem?
~dwa: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFlowers.com customers?
~dwa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JustFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dwa taken from his JustFlowers.com customer service problem that occurred on November 12th, 2017.