JustFlowers.com: I was told the flowers would be delivered that...
A JustFlowers.com customer review by GetHuman user GetHuman-228501 from November 15th, 2017
Background on GetHuman-228501's case
GetHuman: GetHuman-228501 - can you tell our other JustFlowers.com customers when your case took place?
GetHuman-228501: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to JustFlowers.com, and if so, how?
GetHuman: And which of these common JustFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-228501 a list of common JustFlowers.com problems)
GetHuman-228501: "Returns" was why I was trying to contact.
GetHuman-228501's review of JustFlowers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-228501: I was told the flowers would be delivered that day. got an email that night saying they would NOT be delivered that day. when i called to cancel my order i was on hold for ** minutes. when i called back i was disconnected
GetHuman: Let's quantify your experience contacting JustFlowers.com. On a scale of 1 to 5, how easy is it go get help on a JustFlowers.com problem?
GetHuman-228501: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-228501: I'd give them a one out of five on communication.
GetHuman: And what about JustFlowers.com's ability to quickly and effectively address your problem?
GetHuman-228501: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFlowers.com customers?
GetHuman-228501: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for JustFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-228501 taken from his JustFlowers.com customer service problem that occurred on November 6th, 2017.