KFC: HUGE problems at the Branson, MO location. Stor...
A KFC customer review by GetHuman user GetHuman-382273 from November 28th, 2017
Background on GetHuman-382273's case
GetHuman: GetHuman-382273 - can you tell our other KFC customers when your case took place?
GetHuman-382273: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-382273 a list of common KFC problems)
GetHuman-382273: "Missing Delivery" was why I was trying to call.
GetHuman-382273's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-382273: HUGE problems at the Branson, MO location. Store management would not answer the phone. Regional Manager listem to issue and made excuses of new staff and management to "clean up" problems. Corporate Offic ein TEXAS willnot return phone call in ** days and * failed attemtps to talk to someone. Life long loyal customer is will not spend any more of my $$$ with an organization that refused to discuss unacceptable service and customer care issues!
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-382273: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-382273: I'd give them a four out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-382273: For that I would say three out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-382273: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-382273 taken from his KFC customer service problem that occurred on November 20th, 2017.