KFC: They are horrible!The chicken is always salty!T...
A KFC customer review by GetHuman user ~bobbie white from November 17th, 2017
Background on ~bobbie white's case
GetHuman: ~bobbie white - can you tell our other KFC customers when your case took place?
~bobbie white: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~bobbie white a list of common KFC problems)
~bobbie white: "Make a Complaint" was why I was trying to call.
~bobbie white's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobbie white: They are horrible!The chicken is always salty!The orders always wrong!The young people attitude is horrible!
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~bobbie white: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobbie white: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~bobbie white: For that I would say five out of five.
GetHuman: And finally- any advice for other KFC customers?
~bobbie white: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobbie white taken from his KFC customer service problem that occurred on November 9th, 2017.