Kaiser Permanente - California: Seen at Kaiser date st.clinic pharmacy Oct...
A Kaiser Permanente - California customer review by GetHuman user ~pamela pray from October 27th, 2017
Background on ~pamela pray's case
GetHuman: ~pamela pray - can you tell our other Kaiser Permanente - California customers when your case took place?
~pamela pray: Sure. It was evening, on October 24th.
GetHuman: Did you reach out to Kaiser Permanente - California, and if so, how?
GetHuman: And which of these common Kaiser Permanente - California customer issues best describes the reason you wanted to talk to them?
(Shows ~pamela pray a list of common Kaiser Permanente - California problems)
~pamela pray: "Contact support" was why I was trying to call.
~pamela pray's review of Kaiser Permanente - California customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - California customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pamela pray: Seen at Kaiser date st.clinic pharmacy Oct.** *:**PM.One of the pharmacy techs.noticed that I was having trouble breathing(asthma)and expedited filling my refill within *min.She showed real concern about me and I have noticed before that she doesn't just "take"the presc.to be filled, she notices how they feel are if they are having any immed.problems. In short, she goes the extra mile for us.There may be fancier, newer clinics out there but I wouldn't leave this one for the world.It makes a difference.Her number at the top of my receipt is(*** *** *** **** *******.I hope you can find her by this and give her the credit she deserves.Thanks. Pamela Pray
GetHuman: Let's quantify your experience contacting Kaiser Permanente - California. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - California problem?
~pamela pray: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pamela pray: I'd give them a four out of five on communication.
GetHuman: And what about Kaiser Permanente - California's ability to quickly and effectively address your problem?
~pamela pray: For that I would say one out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - California customers?
~pamela pray: Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - California to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pamela pray taken from his Kaiser Permanente - California customer service problem that occurred on October 24th, 2017.