Kansas City Star: No paper again this Sunday, paper most days in...
A Kansas City Star customer review by GetHuman user ~Unhappy KC Star Customer from November 17th, 2017
Background on ~Unhappy KC Star Customer's case
GetHuman: ~Unhappy KC Star Customer - can you tell our other Kansas City Star customers when your case took place?
~Unhappy KC Star Customer: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Kansas City Star, and if so, how?
GetHuman: And which of these common Kansas City Star customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy KC Star Customer a list of common Kansas City Star problems)
~Unhappy KC Star Customer: "Cancel subscription" was why I was trying to call.
~Unhappy KC Star Customer's review of Kansas City Star customer service
GetHuman: So how would you sum up your experience for GetHuman's Kansas City Star customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy KC Star Customer: No paper again this Sunday, paper most days in wet grass, when rain forget the paper it will be ruined! Call service get same line from CS and never positive results. Going to stop paper when subscription is done.
GetHuman: Let's quantify your experience contacting Kansas City Star. On a scale of 1 to 5, how easy is it go get help on a Kansas City Star problem?
~Unhappy KC Star Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy KC Star Customer: I'd give them a four out of five on communication.
GetHuman: And what about Kansas City Star's ability to quickly and effectively address your problem?
~Unhappy KC Star Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Kansas City Star customers?
~Unhappy KC Star Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Kansas City Star to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy KC Star Customer taken from his Kansas City Star customer service problem that occurred on November 9th, 2017.