Kay Jewelers: Why is there not a Neil diamond

A Kay Jewelers customer review by GetHuman user GetHuman-gpski from December 1st, 2017

Background on GetHuman-gpski's case

GetHuman: GetHuman-gpski - can you tell our other Kay Jewelers customers when your case took place?
GetHuman-gpski: Yes. It was morning, on November 30th.
GetHuman: Did you reach out to Kay Jewelers, and if so, how?
GetHuman-gpski: I used the 800-527-8029 number I found for on the GetHuman Kay Jewelers customer phone number page I was on: Kay Jewelers Customer Service Phone Number
GetHuman: And which of these common Kay Jewelers customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gpski a list of common Kay Jewelers problems)
GetHuman-gpski: "Change order" was why I was trying to call.

GetHuman-gpski's review of Kay Jewelers customer service

GetHuman: So how would you sum up your experience for GetHuman's Kay Jewelers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gpski: Why is there not a Neil diamond
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-gpski: We need a Neil diamond. Especially in New England.
GetHuman: Let's quantify your experience contacting Kay Jewelers. On a scale of 1 to 5, how easy is it go get help on a Kay Jewelers problem?
GetHuman-gpski: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gpski: I'd give them a four out of five on communication.
GetHuman: And what about Kay Jewelers's ability to quickly and effectively address your problem?
GetHuman-gpski: For that I would say five out of five.
GetHuman: And finally- any advice for other Kay Jewelers customers?
GetHuman-gpski: Call them early in the day or late. Don't forget any personal or account information you might need for Kay Jewelers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gpski taken from his Kay Jewelers customer service problem that occurred on November 30th, 2017.

Kay Jewelers

5.00 of 5 stars | 14 reviews

GetHuman-gpski's Kay Jewelers Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kay Jewelers, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kay Jewelers in any way.

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