Konica Minolta: GetHumman.com was a big help!! I misplaced my m...
A Konica Minolta customer review by GetHuman user ~Kuleaze from November 20th, 2017
Background on ~Kuleaze's case
GetHuman: ~Kuleaze - can you tell our other Konica Minolta customers when your case took place?
~Kuleaze: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Konica Minolta, and if so, how?
GetHuman: And which of these common Konica Minolta customer issues best describes the reason you wanted to talk to them?
(Shows ~Kuleaze a list of common Konica Minolta problems)
~Kuleaze: "Repairs" was why I was trying to call.
~Kuleaze's review of Konica Minolta customer service
GetHuman: So how would you sum up your experience for GetHuman's Konica Minolta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kuleaze: GetHumman.com was a big help!! I misplaced my manual for the Konica Minolta ****MF, which had the correct support number in it, but after searching two days on Google, I couldn't locate the right department. I refined my search and GetHuman popped up. I used the number supplied and found the right people to solve the problem I was having. Great job GetHuman!
GetHuman: Let's quantify your experience contacting Konica Minolta. On a scale of 1 to 5, how easy is it go get help on a Konica Minolta problem?
~Kuleaze: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kuleaze: I'd give them a one out of five on communication.
GetHuman: And what about Konica Minolta's ability to quickly and effectively address your problem?
~Kuleaze: For that I would say five out of five.
GetHuman: And finally- any advice for other Konica Minolta customers?
~Kuleaze: Call them early in the day or late. Don't forget any personal or account information you might need for Konica Minolta to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kuleaze taken from his Konica Minolta customer service problem that occurred on November 15th, 2017.