Korean Air: I have been calling for a week at random times...

A Korean Air customer review by GetHuman user ~ninja fly from November 24th, 2017

Background on ~ninja fly's case

GetHuman: ~ninja fly - can you tell our other Korean Air customers when your case took place?
~ninja fly: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Korean Air, and if so, how?
~ninja fly: I used the 800-438-5000 number I found for on the GetHuman Korean Air customer phone number page I was on: Korean Air Customer Service Phone Number
GetHuman: And which of these common Korean Air customer issues best describes the reason you wanted to talk to them?
(Shows ~ninja fly a list of common Korean Air problems)
~ninja fly: "Missing item" was why I was trying to call.

~ninja fly's review of Korean Air customer service

GetHuman: So how would you sum up your experience for GetHuman's Korean Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ninja fly: I have been calling for a week at random times and I get a recording saying "the system is down.Bye" Then it hangs up.
GetHuman: Let's quantify your experience contacting Korean Air. On a scale of 1 to 5, how easy is it go get help on a Korean Air problem?
~ninja fly: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ninja fly: I'd give them a five out of five on communication.
GetHuman: And what about Korean Air's ability to quickly and effectively address your problem?
~ninja fly: For that I would say two out of five.
GetHuman: And finally- any advice for other Korean Air customers?
~ninja fly: Call them early in the day or late. Don't forget any personal or account information you might need for Korean Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ninja fly taken from his Korean Air customer service problem that occurred on November 21st, 2017.

Korean Air

4.00 of 5 stars | 48 reviews

~ninja fly's Korean Air Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Korean Air, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Korean Air in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!