LG Electronics: bought the lg tritan ax*** a $*** touchscreen...
A LG Electronics customer review by GetHuman user GetHuman-211309 from October 31st, 2017
Background on GetHuman-211309's case
GetHuman: GetHuman-211309 - can you tell our other LG Electronics customers when your case took place?
GetHuman-211309: Yes. It was late at night, on October 21st.
GetHuman: Did you reach out to LG Electronics, and if so, how?
GetHuman: And which of these common LG Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-211309 a list of common LG Electronics problems)
GetHuman-211309: "Technical support" was why I was trying to call.
GetHuman-211309's review of LG Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's LG Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-211309: bought the lg tritan ax*** a $*** touchscreen smartphone quit working out of the blue,told *-* business days well it was recieved by them on the **th of june,to this day they still have it,ive asked to speak to a supervisor which they responded they were the supervisor,going on a month no phone poorest service ive ever seen ,an i thought motorola was badLG BLOWS!!!!!!!
GetHuman: Let's quantify your experience contacting LG Electronics. On a scale of 1 to 5, how easy is it go get help on a LG Electronics problem?
GetHuman-211309: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-211309: I'd give them a one out of five on communication.
GetHuman: And what about LG Electronics's ability to quickly and effectively address your problem?
GetHuman-211309: For that I would say one out of five.
GetHuman: And finally- any advice for other LG Electronics customers?
GetHuman-211309: Call them early in the day or late. Don't forget any personal or account information you might need for LG Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-211309 taken from his LG Electronics customer service problem that occurred on October 21st, 2017.