LG Electronics: I have an LG phone that needs to be sent to Tex...

A LG Electronics customer review by GetHuman user GetHuman-317304 from November 26th, 2017

Background on GetHuman-317304's case

GetHuman: GetHuman-317304 - can you tell our other LG Electronics customers when your case took place?
GetHuman-317304: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to LG Electronics, and if so, how?
GetHuman-317304: I used the 800-243-0000 number I found for on the GetHuman LG Electronics customer phone number page I was on: LG Electronics Customer Service Phone Number
GetHuman: And which of these common LG Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317304 a list of common LG Electronics problems)
GetHuman-317304: "Repairs" was why I was trying to call.

GetHuman-317304's review of LG Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's LG Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317304: I have an LG phone that needs to be sent to Texas for repair. Was told that they would send me an e-mail in order to get my shipping label as the phone is still under warranty. This was three days ago and no e-mail. The woman I talked to was rude. several times I had to ask if she was still on the phone because it would be total silence for several minutes.I was on the line for at least ** minutes and got nothing resolved.
GetHuman: Let's quantify your experience contacting LG Electronics. On a scale of 1 to 5, how easy is it go get help on a LG Electronics problem?
GetHuman-317304: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317304: I'd give them a four out of five on communication.
GetHuman: And what about LG Electronics's ability to quickly and effectively address your problem?
GetHuman-317304: For that I would say three out of five.
GetHuman: And finally- any advice for other LG Electronics customers?
GetHuman-317304: Call them early in the day or late. Don't forget any personal or account information you might need for LG Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317304 taken from his LG Electronics customer service problem that occurred on November 18th, 2017.

LG Electronics

1.67 of 5 stars | 96 reviews

GetHuman-317304's LG Electronics Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like LG Electronics, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with LG Electronics in any way.

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