LG Electronics: Washing Machine model number WM****CW leaking a...

A LG Electronics customer review by GetHuman user GetHuman-mhwigfal from December 8th, 2017

Background on GetHuman-mhwigfal's case

GetHuman: GetHuman-mhwigfal - can you tell our other LG Electronics customers when your case took place?
GetHuman-mhwigfal: Yeah. It was late at night, on December 2nd.
GetHuman: Did you reach out to LG Electronics, and if so, how?
GetHuman-mhwigfal: I used the 800-243-0000 number I found for on the GetHuman LG Electronics customer phone number page I was on: LG Electronics Customer Service Phone Number
GetHuman: And which of these common LG Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mhwigfal a list of common LG Electronics problems)
GetHuman-mhwigfal: "Repairs" was why I was trying to call.

GetHuman-mhwigfal's review of LG Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's LG Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mhwigfal: Washing Machine model number WM****CW leaking and displaying tE
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-mhwigfal: My washing machine model number WM****CW is leaking and displaying tE error code
GetHuman: Let's quantify your experience contacting LG Electronics. On a scale of 1 to 5, how easy is it go get help on a LG Electronics problem?
GetHuman-mhwigfal: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mhwigfal: I'd give them a two out of five on communication.
GetHuman: And what about LG Electronics's ability to quickly and effectively address your problem?
GetHuman-mhwigfal: For that I would say one out of five.
GetHuman: And finally- any advice for other LG Electronics customers?
GetHuman-mhwigfal: Call them early in the day or late. Don't forget any personal or account information you might need for LG Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mhwigfal taken from his LG Electronics customer service problem that occurred on December 2nd, 2017.

LG Electronics

1.67 of 5 stars | 96 reviews

GetHuman-mhwigfal's LG Electronics Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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