LabCorp: * strikes and you are out! I tried to get bloo...
A LabCorp customer review by GetHuman user GetHuman-252813 from November 21st, 2017
Background on GetHuman-252813's case
GetHuman: GetHuman-252813 - can you tell our other LabCorp customers when your case took place?
GetHuman-252813: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-252813 a list of common LabCorp problems)
GetHuman-252813: "I have a billing error" was why I was trying to call.
GetHuman-252813's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-252813: * strikes and you are out! I tried to get blood drawn on * separate occasions in a * day span. The *st time I did not have an appointment. I waited an hour and only saw the nurse come up front once. I had to leave for another appointment so I decided to schedule an appointment for the next day. Try ** I made an appointment for *pm (afternoons are usually slow so I was told). I arrived at *:**pm. No one came to the window at all and no patient was seen in that time frame. At *:** I had to leave for another meeting. I called to the back and no one answered. I just scratched my name off and left. Try ** after some convincing by my doctor I returned a *rd time after scheduling another appointment for *pm. The waiting room was completely full. A gentleman told me he had been waiting * hours. Again no one came in or out and I left at *:**pm. I called the corporate office to inform them and after taking my complaint I asked to be transferred to another location. I waited on ho
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
GetHuman-252813: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-252813: I'd give them a five out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
GetHuman-252813: For that I would say five out of five.
GetHuman: And finally- any advice for other LabCorp customers?
GetHuman-252813: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-252813 taken from his LabCorp customer service problem that occurred on November 14th, 2017.