LabCorp: I made an appointment online for the location o...
A LabCorp customer review by GetHuman user GetHuman-384431 from November 7th, 2017
Background on GetHuman-384431's case
GetHuman: GetHuman-384431 - can you tell our other LabCorp customers when your case took place?
GetHuman-384431: Sure. It was evening, on November 1st.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-384431 a list of common LabCorp problems)
GetHuman-384431: "I need to dispute my results" was why I was trying to call.
GetHuman-384431's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-384431: I made an appointment online for the location on Prosperity (in Fairfax, VA.) I showed up ** minutes early only to find out one person working there who was waiting on folks as they came in AND drawing blood. He said that his colleagues didn't show up to work today so I left and went to Quest. I am embarassed for Lab Corp. I accredit testing labs and can assure you that you are at risk of losing your accreditation if they keep operating this way. Awful C. Morton
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
GetHuman-384431: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-384431: I'd give them a five out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
GetHuman-384431: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
GetHuman-384431: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-384431 taken from his LabCorp customer service problem that occurred on November 1st, 2017.