LabCorp: The receptionist at the SSC was helpful as usua...
A LabCorp customer review by GetHuman user ~senior in SSC from November 21st, 2017
Background on ~senior in SSC's case
GetHuman: ~senior in SSC - can you tell our other LabCorp customers when your case took place?
~senior in SSC: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to LabCorp, and if so, how?
GetHuman: And which of these common LabCorp customer issues best describes the reason you wanted to talk to them?
(Shows ~senior in SSC a list of common LabCorp problems)
~senior in SSC: "I need to dispute my results" was why I was trying to call.
~senior in SSC's review of LabCorp customer service
GetHuman: So how would you sum up your experience for GetHuman's LabCorp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~senior in SSC: The receptionist at the SSC was helpful as usual however the technician drawing blood was so disrespectful that my wife and will never go back to that office or LabCorp.*If you do not like your job or deal with the public get another job that only deals with machines.*Senior in Sun City Center, fl
GetHuman: Let's quantify your experience contacting LabCorp. On a scale of 1 to 5, how easy is it go get help on a LabCorp problem?
~senior in SSC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~senior in SSC: I'd give them a two out of five on communication.
GetHuman: And what about LabCorp's ability to quickly and effectively address your problem?
~senior in SSC: For that I would say one out of five.
GetHuman: And finally- any advice for other LabCorp customers?
~senior in SSC: Call them early in the day or late. Don't forget any personal or account information you might need for LabCorp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~senior in SSC taken from his LabCorp customer service problem that occurred on November 12th, 2017.