Larson Doors: Customer service came on the line after I enter...

A Larson Doors customer review by GetHuman user ~lamonte10 from November 18th, 2017

Background on ~lamonte10's case

GetHuman: ~lamonte10 - can you tell our other Larson Doors customers when your case took place?
~lamonte10: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Larson Doors, and if so, how?
~lamonte10: I used the 800-334-1328 number I found for on the GetHuman Larson Doors customer phone number page I was on: Larson Doors Customer Service Phone Number
GetHuman: And which of these common Larson Doors customer issues best describes the reason you wanted to talk to them?
(Shows ~lamonte10 a list of common Larson Doors problems)
~lamonte10: "Complaint" was why I was trying to call.

~lamonte10's review of Larson Doors customer service

GetHuman: So how would you sum up your experience for GetHuman's Larson Doors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lamonte10: Customer service came on the line after I entered the correct information they needed to identify my product. problem solved. Thanks!
GetHuman: Let's quantify your experience contacting Larson Doors. On a scale of 1 to 5, how easy is it go get help on a Larson Doors problem?
~lamonte10: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lamonte10: I'd give them a three out of five on communication.
GetHuman: And what about Larson Doors's ability to quickly and effectively address your problem?
~lamonte10: For that I would say four out of five.
GetHuman: And finally- any advice for other Larson Doors customers?
~lamonte10: Call them early in the day or late. Don't forget any personal or account information you might need for Larson Doors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lamonte10 taken from his Larson Doors customer service problem that occurred on November 12th, 2017.

Larson Doors

2.00 of 5 stars | 22 reviews

~lamonte10's Larson Doors Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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