Lenovo: *” yoga tablet memory card stuck and not workin...
A Lenovo customer review by GetHuman user GetHuman-colfen3 from November 29th, 2017
Background on GetHuman-colfen3's case
GetHuman: GetHuman-colfen3 - can you tell our other Lenovo customers when your case took place?
GetHuman-colfen3: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Lenovo, and if so, how?
GetHuman: And which of these common Lenovo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-colfen3 a list of common Lenovo problems)
GetHuman-colfen3: "Warranty claim" was why I was trying to call.
GetHuman-colfen3's review of Lenovo customer service
GetHuman: So how would you sum up your experience for GetHuman's Lenovo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-colfen3: *” yoga tablet memory card stuck and not working...newly purchased product
GetHuman: Can you tell the rest of us a bit more from what happened on 11/20/17?
GetHuman-colfen3: Picked up this product on Tuesday and went to put a memory card from my old tablet into stated place on this lenovo tab * *" and the card just didn't seem to have the normal feel when going in. Tried to spring it out but no spring sensed.
GetHuman: Let's quantify your experience contacting Lenovo. On a scale of 1 to 5, how easy is it go get help on a Lenovo problem?
GetHuman-colfen3: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-colfen3: I'd give them a five out of five on communication.
GetHuman: And what about Lenovo's ability to quickly and effectively address your problem?
GetHuman-colfen3: For that I would say one out of five.
GetHuman: And finally- any advice for other Lenovo customers?
GetHuman-colfen3: Call them early in the day or late. Don't forget any personal or account information you might need for Lenovo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-colfen3 taken from his Lenovo customer service problem that occurred on November 20th, 2017.