LinkedIn: I still have the same problem and have tried em...

A LinkedIn customer review by GetHuman user ~William Johnson from November 13th, 2017

Background on ~William Johnson's case

GetHuman: ~William Johnson - can you tell our other LinkedIn customers when your case took place?
~William Johnson: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to LinkedIn, and if so, how?
~William Johnson: I used a help page I found on the GetHuman LinkedIn customer service contact info page: Contact LinkedIn Customer Service
GetHuman: And which of these common LinkedIn customer issues best describes the reason you wanted to talk to them?
(Shows ~William Johnson a list of common LinkedIn problems)
~William Johnson: "Cancel service" was why I was trying to contact.

~William Johnson's review of LinkedIn customer service

GetHuman: So how would you sum up your experience for GetHuman's LinkedIn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~William Johnson: I still have the same problem and have tried emailing and calling!**I need to speak to someone ASAP*****-***-*****Bill Johnson
GetHuman: Let's quantify your experience contacting LinkedIn. On a scale of 1 to 5, how easy is it go get help on a LinkedIn problem?
~William Johnson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~William Johnson: I'd give them a two out of five on communication.
GetHuman: And what about LinkedIn's ability to quickly and effectively address your problem?
~William Johnson: For that I would say one out of five.
GetHuman: And finally- any advice for other LinkedIn customers?
~William Johnson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for LinkedIn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~William Johnson taken from his LinkedIn customer service problem that occurred on November 4th, 2017.

LinkedIn

1.56 of 5 stars | 159 reviews

~William Johnson's LinkedIn Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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