Los Angeles Metro Public Transporation (MTA): A colleague*friend and I really want to thank a...
A Los Angeles Metro Public Transporation (MTA) customer review by GetHuman user GetHuman-410829 from November 27th, 2017
Background on GetHuman-410829's case
GetHuman: GetHuman-410829 - can you tell our other Los Angeles Metro Public Transporation (MTA) customers when your case took place?
GetHuman-410829: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to Los Angeles Metro Public Transporation (MTA), and if so, how?
GetHuman: And which of these common Los Angeles Metro Public Transporation (MTA) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410829 a list of common Los Angeles Metro Public Transporation (MTA) problems)
GetHuman-410829: "Insurance claim" was why I was trying to call.
GetHuman-410829's review of Los Angeles Metro Public Transporation (MTA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Metro Public Transporation (MTA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410829: A colleague*friend and I really want to thank a driver Shawn (BIG SHAWN) personally for his kindness! Didn't get a badge number or last name (SO WISH I HAD). Really tall african american man (*'*-*'*), muscular,soft-spoken, brown skin. Not sure which line is was, unfamiliar with the city. Would love to get the word out for him to reach out to us at *****@***.com. If anyone knows him please forward our contact info along to him.
GetHuman: Let's quantify your experience contacting Los Angeles Metro Public Transporation (MTA). On a scale of 1 to 5, how easy is it go get help on a Los Angeles Metro Public Transporation (MTA) problem?
GetHuman-410829: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410829: I'd give them a four out of five on communication.
GetHuman: And what about Los Angeles Metro Public Transporation (MTA)'s ability to quickly and effectively address your problem?
GetHuman-410829: For that I would say one out of five.
GetHuman: And finally- any advice for other Los Angeles Metro Public Transporation (MTA) customers?
GetHuman-410829: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Metro Public Transporation (MTA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410829 taken from his Los Angeles Metro Public Transporation (MTA) customer service problem that occurred on November 26th, 2017.