Los Angeles Metro Public Transporation (MTA): Driver ***** Route *** started cursing at me us...
A Los Angeles Metro Public Transporation (MTA) customer review by GetHuman user ~Shopping Diva from November 28th, 2017
Background on ~Shopping Diva's case
GetHuman: ~Shopping Diva - can you tell our other Los Angeles Metro Public Transporation (MTA) customers when your case took place?
~Shopping Diva: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Los Angeles Metro Public Transporation (MTA), and if so, how?
GetHuman: And which of these common Los Angeles Metro Public Transporation (MTA) customer issues best describes the reason you wanted to talk to them?
(Shows ~Shopping Diva a list of common Los Angeles Metro Public Transporation (MTA) problems)
~Shopping Diva: "Complaint" was why I was trying to call.
~Shopping Diva's review of Los Angeles Metro Public Transporation (MTA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Metro Public Transporation (MTA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shopping Diva: Driver ***** Route *** started cursing at me using all kinds of smart remarks and profanity because I did not have my fare in my hand. I told her I was going to report her and she commented " I don't give a ****"! On Tape. Bus *** Southbound *:** a.m.
GetHuman: Let's quantify your experience contacting Los Angeles Metro Public Transporation (MTA). On a scale of 1 to 5, how easy is it go get help on a Los Angeles Metro Public Transporation (MTA) problem?
~Shopping Diva: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shopping Diva: I'd give them a one out of five on communication.
GetHuman: And what about Los Angeles Metro Public Transporation (MTA)'s ability to quickly and effectively address your problem?
~Shopping Diva: For that I would say five out of five.
GetHuman: And finally- any advice for other Los Angeles Metro Public Transporation (MTA) customers?
~Shopping Diva: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Metro Public Transporation (MTA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shopping Diva taken from his Los Angeles Metro Public Transporation (MTA) customer service problem that occurred on November 22nd, 2017.