Lowe's: I watched a preview of your NBC American Dream...
A Lowe's customer review by GetHuman user ~joeythek from November 21st, 2017
Background on ~joeythek's case
GetHuman: ~joeythek - can you tell our other Lowe's customers when your case took place?
~joeythek: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~joeythek a list of common Lowe's problems)
~joeythek: "Delivery/Installation Problem" was why I was trying to call.
~joeythek's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joeythek: I watched a preview of your NBC American Dream show*sought to enter$***,*** NBC American Dream contest,filled out a survey, called your company, looked over ** or more pages on your web pages,and still no ability to enter the contest???? Joseph P. Kearney *** ***-****....from a Disabled Veteran, who boiught a supposedly new G.E. refrigerator that had been registered for GE warranty in January of ****, it was labeled a "Floor model" Whenever did they install water filters for ice and water on the display floor??
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~joeythek: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joeythek: I'd give them a four out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~joeythek: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~joeythek: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joeythek taken from his Lowe's customer service problem that occurred on November 13th, 2017.