Lowe's: hope told me that you could give me a gift card...
A Lowe's customer review by GetHuman user GetHuman-bullybul from December 8th, 2017
Background on GetHuman-bullybul's case
GetHuman: GetHuman-bullybul - can you tell our other Lowe's customers when your case took place?
GetHuman-bullybul: Yes. It was morning, on December 3rd.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bullybul a list of common Lowe's problems)
GetHuman-bullybul: "Delivery/Installation Problem" was why I was trying to call.
GetHuman-bullybul's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bullybul: hope told me that you could give me a gift card of quit a good amount of money to repair my house with.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-bullybul: I have ask help from gov. for help. central unit is dead, need new flooring, insulation and bath tubs. they just emailed me last night and said ya'll where one of the ones that helps with donations. I am divorced,**yrs* and I need help, so I am reaching out to get it. if they are wrong it is ok, I will just keep emailing the gov. till I find the right places. sorry, to bother you. wanda my friends will fix it all I need is funds to do it with
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
GetHuman-bullybul: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bullybul: I'd give them a five out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
GetHuman-bullybul: For that I would say four out of five.
GetHuman: And finally- any advice for other Lowe's customers?
GetHuman-bullybul: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bullybul taken from his Lowe's customer service problem that occurred on December 3rd, 2017.