LuggageOnline.com: I placed my order by phone. In checking my car...
A LuggageOnline.com customer review by GetHuman user GetHuman-11750 from November 21st, 2017
Background on GetHuman-11750's case
GetHuman: GetHuman-11750 - can you tell our other LuggageOnline.com customers when your case took place?
GetHuman-11750: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to LuggageOnline.com, and if so, how?
GetHuman: And which of these common LuggageOnline.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11750 a list of common LuggageOnline.com problems)
GetHuman-11750: "Cancel order" was why I was trying to call.
GetHuman-11750's review of LuggageOnline.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LuggageOnline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11750: I placed my order by phone. In checking my card statement I found luggage online had shared my credit card info with Amazon Prime without my authorization. No cooperation from LO getting the charge reversed. Never, Never again!!!
GetHuman: Let's quantify your experience contacting LuggageOnline.com. On a scale of 1 to 5, how easy is it go get help on a LuggageOnline.com problem?
GetHuman-11750: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11750: I'd give them a one out of five on communication.
GetHuman: And what about LuggageOnline.com's ability to quickly and effectively address your problem?
GetHuman-11750: For that I would say four out of five.
GetHuman: And finally- any advice for other LuggageOnline.com customers?
GetHuman-11750: Call them early in the day or late. Don't forget any personal or account information you might need for LuggageOnline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11750 taken from his LuggageOnline.com customer service problem that occurred on November 16th, 2017.