LuggageOnline.com: Website does not allow the printing of a return...
A LuggageOnline.com customer review by GetHuman user ~Lotsa Luck from November 18th, 2017
Background on ~Lotsa Luck's case
GetHuman: ~Lotsa Luck - can you tell our other LuggageOnline.com customers when your case took place?
~Lotsa Luck: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to LuggageOnline.com, and if so, how?
GetHuman: And which of these common LuggageOnline.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lotsa Luck a list of common LuggageOnline.com problems)
~Lotsa Luck: "Returns" was why I was trying to call.
~Lotsa Luck's review of LuggageOnline.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LuggageOnline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lotsa Luck: Website does not allow the printing of a return label. dialing the "***" number results in at least a ** min wait, only to be directed to a voice mail, which is NEVER RETURNED. Seems a bit shady to me. Will NEVER order from them again, and hold very little hope of being able to return the item I ordered. LOSERS!!!
GetHuman: Let's quantify your experience contacting LuggageOnline.com. On a scale of 1 to 5, how easy is it go get help on a LuggageOnline.com problem?
~Lotsa Luck: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lotsa Luck: I'd give them a one out of five on communication.
GetHuman: And what about LuggageOnline.com's ability to quickly and effectively address your problem?
~Lotsa Luck: For that I would say one out of five.
GetHuman: And finally- any advice for other LuggageOnline.com customers?
~Lotsa Luck: Call them early in the day or late. Don't forget any personal or account information you might need for LuggageOnline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lotsa Luck taken from his LuggageOnline.com customer service problem that occurred on November 10th, 2017.