Lyft: I FILLED OUR AN APPLICATION AROUND **:am, eat a...
A Lyft customer review by GetHuman user ~Joseph decker from November 28th, 2017
Background on ~Joseph decker's case
GetHuman: ~Joseph decker - can you tell our other Lyft customers when your case took place?
~Joseph decker: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Lyft, and if so, how?
GetHuman: And which of these common Lyft customer issues best describes the reason you wanted to talk to them?
(Shows ~Joseph decker a list of common Lyft problems)
~Joseph decker: "Question" was why I was trying to contact.
~Joseph decker's review of Lyft customer service
GetHuman: So how would you sum up your experience for GetHuman's Lyft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joseph decker: I FILLED OUR AN APPLICATION AROUND **:am, eat and received a code for when a test driver will stop at my house for an interview, I guess. I was GIVER a time, day, and code number, but only have the code in my cell. I need the set day and time again.???
GetHuman: Let's quantify your experience contacting Lyft. On a scale of 1 to 5, how easy is it go get help on a Lyft problem?
~Joseph decker: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joseph decker: I'd give them a two out of five on communication.
GetHuman: And what about Lyft's ability to quickly and effectively address your problem?
~Joseph decker: For that I would say one out of five.
GetHuman: And finally- any advice for other Lyft customers?
~Joseph decker: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Lyft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joseph decker taken from his Lyft customer service problem that occurred on November 21st, 2017.