MSN Windows Live Assistance - Hotmail: I was calling about my free Hotmail account and...

A MSN Windows Live Assistance - Hotmail customer review by GetHuman user GetHuman-435911 from November 16th, 2017

Background on GetHuman-435911's case

GetHuman: GetHuman-435911 - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
GetHuman-435911: Sure. It was late at night, on November 13th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
GetHuman-435911: I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance - Hotmail customer phone number page I was on: MSN Windows Live Assistance - Hotmail Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435911 a list of common MSN Windows Live Assistance - Hotmail problems)
GetHuman-435911: "Change plan" was why I was trying to call.

GetHuman-435911's review of MSN Windows Live Assistance - Hotmail customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435911: I was calling about my free Hotmail account and they put me through a bunch of people thinking I needed technical support for Microsoft Office, so it was a waste of time, but they were very nice and my account fixed itself.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
GetHuman-435911: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435911: I'd give them a three out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
GetHuman-435911: For that I would say two out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
GetHuman-435911: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435911 taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 13th, 2017.

MSN Windows Live Assistance - Hotmail

2.00 of 5 stars | 19 reviews

GetHuman-435911's MSN Windows Live Assistance - Hotmail Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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