MSN Windows Live Assistance - Hotmail: Less wait time than expected. Had to escalate...
A MSN Windows Live Assistance - Hotmail customer review by GetHuman user ~ravmaker from November 11th, 2017
Background on ~ravmaker's case
GetHuman: ~ravmaker - can you tell our other MSN Windows Live Assistance - Hotmail customers when your case took place?
~ravmaker: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to MSN Windows Live Assistance - Hotmail, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance - Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~ravmaker a list of common MSN Windows Live Assistance - Hotmail problems)
~ravmaker: "Update account information" was why I was trying to call.
~ravmaker's review of MSN Windows Live Assistance - Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance - Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ravmaker: Less wait time than expected. Had to escalate when the ** hour solution did not come through but second time solved my issues.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance - Hotmail. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance - Hotmail problem?
~ravmaker: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ravmaker: I'd give them a four out of five on communication.
GetHuman: And what about MSN Windows Live Assistance - Hotmail's ability to quickly and effectively address your problem?
~ravmaker: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance - Hotmail customers?
~ravmaker: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance - Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ravmaker taken from his MSN Windows Live Assistance - Hotmail customer service problem that occurred on November 6th, 2017.